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As Leaders in the Industry of Fire Damage Restoration, Our Response Aims to Restore Your Space After Fire-Related Disasters

Fire Damage Restoration and Fire Damage Cleanup in Massachusetts

We have you covered for both residential and commercial disaster emergencies 24/7, 365 days a year! Call now and rest easy knowing the situation is well at hand.

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Expert fire damage restoration and repair services for commercial and residential properties in Massachusetts, 24/7 response, 1-hour onsite to most areas

FIRE DAMAGE RESTORATION PROVIDED BY EXPERIENCED FIRE DAMAGE REPAIR AND CLEANUP TECHNICIANS DURING FIRE DAMAGE EMERGENCIES AT YOUR MASSACHUSETTS AREA HOME OR BUSINESS

In Massachusetts among tradesman and insurance adjusters, fire damage restoration and associated services are sometimes referred to as fire damage mitigation, fire damage repair, or even fire damage cleanup and demolition services, but regardless of what they are called, you need to ensure you hire the right company for the job, or risk an even bigger calamity than just the fire damage at hand, that means finding a professional fire damage restoration company that serves the Massachusetts area, has done so for a period of time, utilizes a stringent train and retrain program for its employees, has the proper level of insurances, and is willing to get down and dirty with your insurance adjuster to make sure all of your insurance policy entitlements are recognized and addressed by the insurers agent, in this case their fire damage insurance adjuster. Let’s face it, disasters strike at the most inopportune times, and can have long-lasting consequences for everyone, and everything involved. Fire damage events can be some of the most traumatic experiences anyone can experience, and the last thing you need during these trying and stressful times is to manage the lengthy list of tasks required for the cleanup, cataloging, packing, and storage of your contents and structure, as well as dealing with the intricate process of debris removal, demolition if required, and rebuilding your home or business in the aftermath.

“I would highly recommend SOS for any water damage needs. My husband called them and they came out to our home in the middle of the night.”

SOS Rescue Restoration Fire and Smoke Damage Restoration, Mitigation, Repair and Cleanup Services in the Massachusetts area

When it comes to putting the pieces back together, let SOS Rescue Restoration and its years of experience work for you, as we have for countless other fire and natural disaster victims during extremely stressful times.

We have the experience needed to quickly get your life, or business, back on track with our trained and retrained technicians, state of the art equipment, methods and processes, as well as deep building restoration tenure.

From large multi-complex fires, to residential home fires, commercial and industrial fires, to smaller kitchen, electrical, and even outdoor fires that damage contiguous structures or create traveling smoke and soot damage to other buildings and property, SOS Rescue Restoration can set you straight and remove the stress from the cleanup and restoration of your property and contents.

This experience was by far the fastest remedy, service and fully professional. I mean they were here in less then an hour and the remedy process was underway and fixed.

Commercial Water Damage Repair Services and Working With Your Massachusetts Insurance Provider and Policy

Let SOS Rescue Restoration Help Guide You Through The Complex Process Of Your Insurance Claim Submittal.

SOS Rescue Restoration Can help you navigate the somewhat troublesome process of filing an insurance claim by assisting with direct billing. Additionally, understanding your entitlements within your policy can add some additional confusion, and the professionals at SOS Rescue Restoration can help you understand your policy provisions so you can be brought back to pre-loss condition as quickly, and painlessly as possible.

It’s important to act quickly during, and just after an event. Whether it’s water damage, fire and smoke damage, or any other covered event, the burden of mitigating future damage and loss falls on the shoulders of the policy owner. Not only do you have to file a claim as soon as you know an insured event has occurred, you must take any and all necessary steps to mitigate future damage, failing to do so may have an impact on the amount covered.

Managing your insurance claim whether it is commercial or residential requires patience and knowledge, something most people in crisis mode are in short supply of. Adding to the complexities of properly filing a claim is the emotional stress that many times accompanies an emergency event. SOS Rescue Restoration is positioned to help you navigate this process as well as offer direct billing with reporting to your insurance provider to help streamline the insurance claim filing and settlement process as quickly and as painlessly as possible.

“I would highly recommend SOS for any water damage needs. My husband called them and they came out to our home in the middle of the night.”

Understanding The Fire and Smoke Damage Process as it Pertains to Your Massachusetts Property

When it comes to fire and smoke damage and the eventual restoration of your contents and property In Massachusetts, there is a lot to consider including understanding that fire damage is destructive, but the damage smoke can levy on your property, even in places far from the area directly affected by the fire itself, can be equally, if not more, catastrophic. As smoke settles to property surfaces, even in far off unseen places, the process of pitting, etching, burning, and corrosion starts to unfurl. Making matters worse is any humidity and moisture present in the environment. When the humidity and smoke particles react with one another, further, more permanent damage occurs. When it comes to ash, the elements present in wood ash are quite inert and on their own in powder form don’t present any serious danger to material surfaces, however, when mixed with water, chemical changes create a toxic matter that can be extremely harmful to surfaces of all types. Chemical etching poses serious risk to material surfaces, and even simple morning dew and minimal condensation on ash is enough to start the chemical process down the road to damage. Timing is of the essence when it comes to fire and smoke damage restoration as the damage continues to increase as the hours and days pass after the event. When you partner with SOS Rescue Restoration, you can rest easy knowing you have chosen one of the region’s most experienced and accredited fire and smoke damage restoration experts. We can help you make critical decisions when it comes to replace or restore evaluations, communicate with your loss adjuster, navigate the insurance claims process, and understand how decisions you make now as it pertains to the cleanup and recovery process may influence future rebuild choices, and more.

To Restore or Replace, That is The Question

One of the biggest challenges in the aftermath of any fire or smoke damage event is the decision to either restore an item to it’s pre-loss condition if possible, or replace it if not. SOS Rescue Restoration can help you understand what the limits of restoration are for each item, whether it’s useful life has been degraded, and whether just replacing the item is the best course of action based on an analysis of the replacement value and the cost to restore. Some items are irreplaceable, in those cases SOS Rescue Restoration can advise on the best way to restore and salvage the item to bring it as close as possible to it’s pre-loss condition. We can also help you communicate these options and choices to your insurance company representative.

Smoke Odor Removal and Soot Damage Cleanup at Your Massachusetts Home or Business

Often overlooked is the damage done by smoke and soot. Smoke doesn’t only discolor and impact surfaces in the form of soot, but can also permeate in the form of smoke odor throughout even the most remote areas of your building structures, even those areas you simply can’t physically get to or see. Specialized equipment is necessary to deodorize your property to ensure that pesky smoke odor doesn’t persist. We use ozone and Hydroxyl machines to deodorize and remove the smoke particles and odors from your property. These machines also remove many other harmful viruses, bacteria and other particles from the environment that may be there from any humidity, water application during the event, and plain old lack of hygiene in the aftermath of vacancy.

Did you Know That Your Insurance Company Will Cover Smoke Odor and Soot Removal at Your Massachusetts Property if You have Been Impacted by the Wildfire?

In most cases smoke, smoke odor, and soot removal from your property is a coverable event within the entitlements of your insurance policy. If you are curious if that odor you smell is from one of the two wildfires in the area, call us for a free consultation and we can come and test the surfaces and determine if in fact you have a problem originating from wildfires so you can file a claim.

“We had damage in our attic from mice. I called Steve and he returned my call immediately. Quoted me, sent a crew out did the job, all done in less than a week. I can not recommend this company enough. Fast, so pleasant to deal with and very responsive. If you need any kind of cleanup, this is the company to use.”

FIONA

Why SOS Rescue Restoration

  • SOS Rescue Restoration is Fully Insured
  • IICRC Certified
  • Workmanship Quality Guarantee
  • Comprehensive and self instituted train and retrain program for employees
  • SOS Rescue Restoration performs background checks on all staff members
  • Instituted project management and quality control systems and processes
  • Dedicated account and project managers for each and every project
  • True 24 emergency response, not just emergency “call” response
  • 2 hour or less onsite response times during emergencies to 95% of service areas
  • Personalized service from initial consultation to project completion follow up
  • Direct insurance billing (we work for you and not the insurance companies during mitigation, national franchises have loyalties to large insurers that may be biased based on the funneling of work)
  • Experience managing state and federal contracts
  • Locally owned and operated (decisions are taken locally and not mandated at some national level with disregard for onsite needs for both property and people, with SOS Rescue Restoration you’re not just a number)
  • Big company resources with local decision making and compassion

SOS Rescue Restoration Can Help You Through This Stressful Time.

If your business has suffered fire damage, you are probably overwhelmed with concern about many different details. You will need to consider contacting and working with your commercial insurance as well as the possibility of health risks to your employees, and whether you will have to deal with structural damage that may keep you out of business for some time. SOS Rescue Restoration staff are adept at removing fire and smoke damage and cleaning your property promptly and efficiently. They are highly skilled and practiced at getting businesses up and running in no time. Our goal is to save you time, money and ensure the safety of your employees and customers.

Sometimes it is necessary to reach out to local authorities for a variety of reasons. Because the structure has had an impact from fire the local fire department may be involved in making sure any repairs meet current fire code (sometimes the building department handles this) Additionally during reconstruction electrical, plumbing and building permits may need to be pulled and final inspections schedule and undertaken in order to obtain a valid occupancy certificate after rebuild. When you contract SOS Rescue Restoration we handle all of that legwork for you!

“I’ve never used a restoration company before but my insurance company recommended them. I called SOS and the entire team was very friendly.”

KERRY

We Also Offer Emergency Fire Damage Restoration and Repair for the Following Businesses in Massachusetts

  • Hotel
  • Restaurant
  • Resort
  • Condominiuma
  • Public Housing
  • School
  • College or University
  • Apartment Complex
  • Apartment Building
  • Nursing Home
  • Hospital
  • Office Building
  • Warehouse
  • Bank
  • Marina
  • Municipal Building
  • Factory
  • Stadium
  • Event Venue
  • Airport
  • Mall
  • Retail Store
  • Church
  • Military Base
  • Medical Office
  • Daycare Facility
  • Government Building

“We have had water issues in the past that were taken care of by other companies based on our household insurance direction, this time Liberty Mutual had SOS Rescue come to our home due to a slow leaking pipe. This experience was by far the fastest remedy, service and fully professional. I mean they were here in less then an hour and the remedy process was underway and fixed. Plus Connor from SOS, who conducted the assessment and took care of the issue was fabulous! A true solid citizen, smart and very caring and careful. Our worries were lifted immediately, BRAVO!”

RANDIE

SOS Rescue Restoration Fire, Wildfire, and Smoke Damage Restoration Services in and Around Massachusetts

Emergency Fire and Smoke Damage Services in MA

  • Board up and tarping
  • Inspect HVAC equipment and replace filters as necessary as well as close off air supply and return vents to prevent further cross contamination. Clean and deodorize all HVAC ducts.
  • Disconnect electrical services and check for safety
  • Restore electrical services for use in cleanup and restoration
  • Remove debris
  • Initiate laundry and dry-cleaning services for necessary emergency clothing and linens

Water Damage Mitigation

Extract water and check all flooring materials, subflooring and structural components for any residual moisture retention. Set up drying and dehumidification equipment and monitor until moisture readings become normalized.

Odor Control Services

Air Scrubbers

Air scrubbers use High-Efficiency Particulate Air (HEPA) filtration to remove these particles from the air, enhancing the efficiency of cleaning and clearing the air for safe breathing. Please do not move or turn off this equipment.

Thermal Fogging Deodorizing

Neutralizing any odor is of primary importance and thermal fogging provides for a strong deodorization process that penetrates everywhere the smoke and residue settled, even those far off, hidden areas.

Ozone Treatment

Produced by an ozone generator, Ozone is a key component in the deodorization process for most fire and smoke damage events. Ozone is also effective in treating any bacterial growth that may be present in the environment due to humid or poor environmental conditions in the aftermath.

Advanced Air Scrubbing and Odor Removal

Environmentally friendly, and efficient to deploy, our advanced air scrubber filters remove even more odors and particulates to ultra-scrub the environment.

Structural, Hard, and Soft Goods Restoration

Structural restoration

Comprehensive cleaning and deodorizing of ceilings, walls, structural members and timbers, as well as all millwork, including any necessary polishing to restore to pre-loss condition

Cleaning and deodorizing of all enclosed areas, cupboards and drawers

Closets, crawl spaces, attics, drawers, cupboards, and other enclosed areas need to be deodorized and cleaned for the proper treatment of soot and smoke

Floor cleaning and restoration

Inspection and cleaning of all flooring materials including subfloors if necessary. Marble, natural and faux stone, ceramic and other tile, wood and wood laminates, manufactured laminate and other types of flooring all need to be professionally cleaned to return the material back to it’s pre-loss condition.

Laundry & dry-cleaning services

fire and smoke damage require specific dry-cleaning processes, SOS Rescue Restoration will contract out all laundry services to dry-cleaners who specialize in the restoration of heat and smoke damaged textiles. Unlike many other companies we offer full inventory control and documentation of all clothing, textiles, and appropriate soft goods.

Carpet and furniture cleaning and restoration

SOS Rescue Restoration will inspect and test for restoration appropriateness, provide professional cleaning, and deodorization, and apply stain protection and polish on necessary items to restore back to their pre-loss condition

Manual washing and drying

Items are carefully and individually cleaned by hand utilizing methods appropriate for each and every material type

Ultrasonic cleaning

Ultrasonic tanks are used to clean certain items that may not be appropriate for hand cleaning such as blinds, collectables, heirlooms, jewelry, smaller more intricate items and more.

Furniture and upholstery cleaning

This requires specialty equipment, products and technicians trained and certified in furniture restoration.

Miscellaneous contents restoration

Restoration provided by qualified staff members who take extreme care in the handling, cleaning and restoration of your contents restoration.

Act Fast To Avoid Additional Consequences From Fire Damage

In the aftermath of a fire, hope and renewal become paramount. At SOS Rescue Restoration, we stand ready to assist you in the process of fire damage restoration and cleanup in Massachusetts. Our dedicated team understands the complexities involved and is committed to helping you reclaim your space and peace of mind. With a proven track record of successful restoration projects, we offer more than just repairs; we offer a path to healing. Rebuilding is more than just mending structures; it’s about rebuilding lives. When you contact us at (855)-339-7111, you’re reaching out to a partner who cares about your well-being and understands the urgency of your situation. Let SOS Rescue Restoration be your guiding light in this challenging journey, as we work together to restore not just your property, but your sense of security and comfort.

We Also Provide Commercial Damage Restoration Services

Commercial water damage repair, fire damage restoration, mold removal, smoke damage repair, cleanup and removal services for businesses, schools, non-profits and government agencies

Hotels

Restaurants

Resorts

Schools

Office Buildings

Retail Stores

Nursing Homes

Municipal, State, Federal Buildings

Apartment Complexes

Condominiums

Industrial Manufacturing

Churches

Trust Your Home to the Best in the Business

When you have a restoration emergency in your home, it can be a stressful time. Adding to this anxiety is the thought of having strangers in and out to complete the work. SOS Rescue Restoration cares about our reputation and our customers, and for this reason, has partnered with The Seal.

Our relationship with The Seal allows us to complete 3rd party-verified employee background screening and identification services. You’ll never have to question the integrity of the technicians working in your home, because we have already verified their licensing, insurance, and criminal background.

Why SOS Rescue Restoration?

24/7 Emergency Services Available

24/7 emergency response for disaster events including water damage, fire damage, sewage cleanup, and more. When tragedy strikes, count on us for certified fire and water damage repair and restoration.

Direct Insurance Billing

SOS Rescue Restoration will help you understand what you are entitled to under your policy coverage and submit all invoices directly to your insurance company for payment so you don’t have to deal with one more thing during trying times

Understanding Damage Restoration Services

Sometimes it’s confusing trying to understand whether you need a cleanup, repair, mitigation, remediaiton or restoration services company in Massachusetts. let us explain some of the services to better help.

Mold Removal and Remediation for Your MA Home Or Business

So which is it? Mold removal or mold remediation, or mold abatement? Often these terms like many in the restoration industry are commonly interchanged when they actually mean different things. Mold removal is the act of removing the mold from the property or area so that the presence of mold no longer exists above normal, natural levels. Mold remediation is the process of creating and implementing a mold abatement plan that will actually address the underlying reason the excessive mold was able to proliferate and become a health risk. Remediation by definition includes the mold removal, and abatement process.

Fire damage restoration and fire damage cleanup are essential processes following a fire incident to restore a property to its pre-fire condition. These processes encompass a series of systematic steps and the involvement of professionals with expertise in fire damage mitigation.

The initial phase of fire damage restoration is the cleanup process. This entails the removal of debris, ash, soot, and any remaining firefighting chemicals from the affected areas. Thorough cleaning is essential not only for aesthetic reasons but also to prevent further damage caused by corrosive residues. Highly specialized equipment, such as HEPA vacuums and chemical sponges, is often used to ensure a deep and effective cleaning process. The cleanup phase also includes assessing and addressing any immediate safety concerns, such as securing the property and shutting off utilities to prevent further damage or accidents.

Once the cleanup is completed, the focus shifts to the restoration phase. Fire damage restoration involves repairing, rebuilding, and restoring the structural and cosmetic elements of the property. This may include replacing damaged roofing, drywall, insulation, electrical systems, and plumbing. Restoration professionals work to ensure that the property not only regains its functionality but also its aesthetic appeal. In some cases, restoration may involve repainting, refinishing, or replacing fixtures and furnishings to bring the property back to its pre-fire condition. Additionally, restoration teams may address issues related to water damage caused by firefighting efforts, as water damage often accompanies fire damage. Overall, fire damage restoration is a comprehensive process aimed at returning the property to a safe and habitable state while minimizing the physical and emotional toll of a fire incident.

Understanding the difference between water damage remediation, water damage repair, and water damage restoration

This one gets a little tricky because the there are some nuances between the term repair and remediation. In a nutshell, the term repair is often used to encompass the cleanup, demo, and restoration phases of a fire damaged property. You can however have a repair that means different things. Is it a get by repair, or is it a full restoration bringing the property back to its pre-loss condition. In general we would say that a fire damage remediation plan includes the cleanup, dryout, demo, and treatment as necessary, so that the restoration of the property back to it’s pre-loss condition can occur. Fire damage repair projects almost always include water damage repair services as well as water and other flame-retardants are used to put the fire out.

Learn More About Our Other Services

MOLD REMOVAL AND REMEDIATION

Providing Residential & Commercial Mold Services

Our services encompass a range of critical tasks, including mold inspection, testing, and remediation. Whether it’s a household seeking a healthier indoor environment or a business aiming to maintain a safe and clean workspace, professionals in this field are equipped to assess the extent of mold problems, implement effective removal strategies, and take preventive measures to ensure long-term mold control, safeguarding the well-being of occupants and preserving property integrity.
 

CLIENT TESTIMONIAL

HONEST BUSINESS PRACTICES

“I’ve never used a restoration company before but my insurance company recommended them. I called SOS and the entire team was very friendly.”

Kerry

HOARDING AND BOARDING

Property Cleanup and Security

Whether you are faced with a hoarding, or a boarding situation, SOS Rescue Restoration can help. Prompt cleanup and boarding services for any situation

CLIENT TESTIMONIAL

EXTREME INTEGRITY

“We had damage in our attic from mice. I called Steve and he returned my call immediately. Quoted me, sent a crew out did the job, all done in less than a week. I can not recommend this company enough. Fast, so pleasant to deal with and very responsive. If you need any kind of cleanup, this is the company to use.”

Fiona

Let SOS Rescue Restoration Help Guide You Through The Complex Process Of Your Insurance Claim Submittal.

We Work With All Insurance