Expert sewage cleanup services for commercial and residential properties in Massachusetts, 24/7 response, 1-hour onsite to most areas
Sewage Cleanup Services - Professional Solutions for Restoring Your Property from Water Damage
Sewage backups and sewage cleanup at your Massachusetts home or business from septic, toilet, tub, sink and other black and grey water systems should be handled carefully by Massachusetts licensed professionals. When a sewage leak or backup occurs that leads to the contamination of surrounding areas of your home or commercial property it’s time to take pause, and call for help. Without the proper equipment and disinfecting agents, harmful bacteria, viruses, fungi, parasites, and other potentially dangerous and life threatening infectious agents may take hold and pose serious health risks to all involved.
“We had damage in our attic from mice. I called Steve and he returned my call immediately. Quoted me, sent a crew out did the job, all done in less than a week. I can not recommend this company enough. Fast, so pleasant to deal with and very responsive. If you need any kind of cleanup, this is the company to use.”
FIONA
Sewage Cleanup and Working With Your Massachusetts Insurance Provider and Policy
Let SOS Rescue Restoration Help Guide You Through The Complex Process Of Your Insurance Claim Submittal.
SOS Rescue Restoration Can help you navigate the somewhat troublesome process of filing an insurance claim by assisting with direct billing. Additionally, understanding your entitlements within your policy can add some additional confusion, and the professionals at SOS Rescue Restoration can help you understand your policy provisions so you can be brought back to pre-loss condition as quickly, and painlessly as possible.
It’s important to act quickly during, and just after an event. Whether it’s water damage, fire and smoke damage, or any other covered event, the burden of mitigating future damage and loss falls on the shoulders of the policy owner. Not only do you have to file a claim as soon as you know an insured event has occurred, you must take any and all necessary steps to mitigate future damage, failing to do so may have an impact on the amount covered.
Managing your insurance claim whether it is commercial or residential requires patience and knowledge, something most people in crisis mode are in short supply of. Adding to the complexities of properly filing a claim is the emotional stress that many times accompanies an emergency event. SOS Rescue Restoration is positioned to help you navigate this process as well as offer direct billing with reporting to your insurance provider to help streamline the insurance claim filing and settlement process as quickly and as painlessly as possible.

Infectious Agents That Lurk Within Your Sewage Backup, Requiring Fast Cleanup and Triage! We Offer Emergency, Quick Response Services in and around the Massachusetts Area
- Coli
- Salmonella
- Hepatitis
- Shigellosis
- Typhoid Fever
- Cholera
- Several varieties of harmful fungi and numerous parasites
- Disposal
The most common issues that lead to the need for sewage cleanup and toilet overflow cleanup and repair for your Massachusetts home or business
- Broken Toilet
- Toilet Overflow
- Worn Out Toilet Seal
- Toilet Tank Crack or Just Loose
- Broken Sink Plumbing
- In Wall or Floor Plumbing Pipe Crack or Broken Joint
- Sewage Pipe Crack
- Sewage Backup From Blockage
- Roots in Sewage Lines
- Septic Tank Overflow
- Improperly Working Leach Field
- Broken Septic Tank Pump
- Broken Garbage
When it comes to sewage cleanups from an incident, one thing is for sure, dealing with the issue quickly is paramount to protecting the property and health of everyone involved.
Not every sewage backup cleanup is a disaster! Depending on factors of the event, how widespread the leak is, and how quickly the professionals at SOS Rescue Restoration get onsite, all lead to the mitigation plan. In many cases we can cleanup the sewage leak or overflow without having to undertake and further demolition, or removal of contents. We mitigate the damage, and the amount of work that we need to do based on your particular situation. Rest assured we will perform exactly what is needed to rid your MA home or commercial property of the sewage, and it’s potential long term affects, and nothing more
“I would highly recommend SOS for any water damage needs. My husband called them and they came out to our home in the middle of the night.”
Our Sewage Backup Cleanup and Toilet Overflow (and other grey and black water issues) Cleaning Process for Your Massachusetts Home or Commercial Property
- Let all involved know they should stay clear of the contaminated area.
- Make sure all potential hazards are dealt with, if electricity is a concern than shut off the power to the circuits involved, or steer clear until we arrive
- All technicians need to have the proper equipment and gear to ensure their safety
- Eliminate the source of the sewage water.
- Ensure the situation doesn’t escalate to other areas of the home or business
- Remove the sewage and check with local health offices to identify if there are any requirements for the disposal of the contaminants
- Determine if building materials and contents can be disinfected or if they must be removed and replaced.
- Check heating and AC systems for damage and determine what, if any cleaning and repairs will be needed
- Disinfect the environment with appropriate disinfectants and equipment
- Remove any unsalvageable material including contents from the affected area, including the carpet, carpet pad, affected drywall, insulation, trim, etc.
- Dry the area
- After dryout, treat all salvageable items as required
- Treat all hard surfaces such as sub-flooring with the necessary treatments to stop any future contamination from microbial growth
- Repair and restore any materials that had to be removed or demolished
When you call SOS Rescue Restoration for emergency sewage cleanup we handle everything for you, from the inspection, to the cleanup, to the final reporting to any necessary health and environmental agencies required by law. If you have any questions at all through the process with regards to those regulations if they apply, and they don’t always do, then feel free to contact us, or the agency listed below for more information.
From time to time pre-project questions do arise and in those cases you can always call the local health department, or alternatively, contact is here at SOS Rescue Restoration and we can answer them for you. Our consults are always no obligation and risk free so you can rest easy knowing that we have your best interest in mind, and we are more than happy to provide any information you may need.
From time to time pre-project questions do arise and in those cases you can always call the local health department, or alternatively, contact is here at SOS Rescue Restoration and we can answer them for you. Our consults are always no obligation and risk free so you can rest easy knowing that we have your best interest in mind, and we are more than happy to provide any information you may need.
“I’ve never used a restoration company before but my insurance company recommended them. I called SOS and the entire team was very friendly.”
KERRY
Why SOS Rescue Restoration
- SOS Rescue Restoration is Fully Insured
- IICRC Certified
- Workmanship Quality Guarantee
- Comprehensive and self instituted train and retrain program for employees
- SOS Rescue Restoration performs background checks on all staff members
- Instituted project management and quality control systems and processes
- Dedicated account and project managers for each and every project
- True 24 emergency response, not just emergency “call” response
- 2 hour or less onsite response times during emergencies to 95% of service areas
- Personalized service from initial consultation to project completion follow up
- Direct insurance billing (we work for you and not the insurance companies during mitigation, national franchises have loyalties to large insurers that may be biased based on the funneling of work)
- Experience managing state and federal contracts
- Locally owned and operated (decisions are taken locally and not mandated at some national level with disregard for onsite needs for both property and people, with SOS Rescue Restoration you’re not just a number)
- Big company resources with local decision making and compassion
In the event toxic, hazardous materials are present it may be necessary to contact the state department of health during the water removal, extraction, drying, and cleanup process, we handle that process on your behalf. Feel free to call us with any questions or reach out to them directly at the numbers below.
From time to time pre-project questions do arise and in those cases you can always call the local health department, or alternatively, contact is here at SOS Rescue Restoration and we can answer them for you. Our consults are always no obligation and risk free so you can rest easy knowing that we have your best interest in mind, and we are more than happy to provide any information you may need.
From time to time pre-project questions do arise and in those cases you can always call the local health department, or alternatively, contact is here at SOS Rescue Restoration and we can answer them for you. Our consults are always no obligation and risk free so you can rest easy knowing that we have your best interest in mind, and we are more than happy to provide any information you may need.
“We have had water issues in the past that were taken care of by other companies based on our household insurance direction, this time Liberty Mutual had SOS Rescue come to our home due to a slow leaking pipe. This experience was by far the fastest remedy, service and fully professional. I mean they were here in less then an hour and the remedy process was underway and fixed. Plus Connor from SOS, who conducted the assessment and took care of the issue was fabulous! A true solid citizen, smart and very caring and careful. Our worries were lifted immediately, BRAVO!”