24/7 Emergency Service

Serving all of Massachusetts and New Hampshire

Professional Water Damage Repair from the Shrewsbury Massachusetts Area’s Most Trusted Water Damage Repair Company and Contractors, SOS Rescue Restoration

We have you covered for both residential and commercial disaster emergencies including water damage repair services in Shrewsbury Massachusetts 24/7, 365 days a year! Call now and rest easy knowing the situation is well at hand.

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Offering water damage repair for flood damage, basement flooding, plumbing leaks, broken and burst pipe damage, sewage, and more throughout the Shrewsbury Massachusetts area

Residential and Commercial Water Damage Mitigation Services in Shrewsbury Massachusetts

Water Damage Repair and Working With Your Shrewsbury Massachusetts Insurance Provider and Policy

Let SOS Rescue Restoration Help Guide You Through The Complex Process Of Your Insurance Claim Submittal.

SOS Rescue Restoration Can help you navigate the somewhat troublesome process of filing an insurance claim by assisting with direct billing. Additionally, understanding your entitlements within your policy can add some additional confusion, and the professionals at SOS Rescue Restoration can help you understand your policy provisions so you can be brought back to pre-loss condition as quickly, and painlessly as possible.

It’s important to act quickly during, and just after an event. Whether it’s water damage, fire and smoke damage, or any other covered event, the burden of mitigating future damage and loss falls on the shoulders of the policy owner. Not only do you have to file a claim as soon as you know an insured event has occurred, you must take any and all necessary steps to mitigate future damage, failing to do so may have an impact on the amount covered.

Managing your insurance claim whether it is commercial or residential requires patience and knowledge, something most people in crisis mode are in short supply of. Adding to the complexities of properly filing a claim is the emotional stress that many times accompanies an emergency event. SOS Rescue Restoration is positioned to help you navigate this process as well as offer direct billing with reporting to your insurance provider to help streamline the insurance claim filing and settlement process as quickly and as painlessly as possible.

Water Damage Restoration vs. Water Damage Repair – Understanding the Difference Between Them in the Shrewsbury Massachusetts area

In many areas throughout the country the terms water damage restoration and water damage repair have become somewhat synonymous with one another, and in many cases local definitions prevail, and they aren’t always the same. The industry itself has pre-defined the terms so that clients understand exactly what they are getting with little ambiguity, our local definition in and around Shrewsbury follows these definitions.

Water Damage Repair

If you have requested water damage repair services when speaking to a water damage restoration and repair contractor, you will be requesting that the damage done and remedy performed from the event from the point the mitigation has been finished until your property is back in order, be addressed. In a phased project environment, that means we have the initial cleanup, assessment and mitigation work, which is undertaken to clean up the damage, and stop further damage from occurring in addition to assessing the overall property damage and the remedy to get you back on your feet. Then there is a decision to be made and often it comes to insurance recovery in the form of a claim. When you contract for water damage repair, the second phase of putting the pieces back together may only have concern for getting your property back to “repaired” stage, perhaps not exactly as it was before, but in another acceptable state that you as the client have requested, or perhaps because timing and sourcing of exact materials forbids timely restoration. There are a variety of reasons a repair may be more desirable than a complete restoration. Which leads us to just exactly what is water damage restoration?

Water Damage Restoration

In most water damage situations, it’s preferable to undertake a water damage restoration project. When you file an insurance damage claim with your provider, your policy most likely allots for restoring your property back to it’s pre-loss condition. When we discuss putting your property back to it’s pre-loss condition we are speaking about a complete restoration program. We will be restoring your property as it was before the damage event. There are of course situations where like for like considerations must be made when identical fixtures for example can no longer be sourced, but overall, the process looks to restore your property

Buyer Beware When it Comes to Water Damage Repair and Restoration Companies

Water damage can wreak havoc on homes and businesses, making it imperative for property owners to exercise caution when selecting a water damage repair and restoration company. The gravity of this decision cannot be overstated, as the wrong choice can lead to further damage, escalating costs, and even health hazards. To safeguard your property and investments, diligent research is crucial. Begin by thoroughly investigating potential companies, scrutinizing online reviews, ratings, and testimonials from previous clients. Seek out a company with a strong reputation for delivering successful projects and client satisfaction.

In addition to reputation, certifications and licensing are pivotal factors. Confirm that the company holds the necessary licenses and certifications, such as those from the Institute of Inspection, Cleaning and Restoration Certification (IICRC). These certifications demonstrate that the technicians have received proper training in water damage restoration techniques. With water damage, time is of the essence, so also consider response time and availability. A company that can swiftly respond to emergencies is more likely to mitigate further damage, thereby reducing overall restoration costs. By thoroughly evaluating these critical aspects, you can make an informed decision when it comes to choosing a water damage repair and restoration company, ultimately safeguarding your property and peace of mind.
 

Our Client Testimonials

“We had damage in our attic from mice. I called Steve and he returned my call immediately. Quoted me, sent a crew out did the job, all done in less than a week. I can not recommend this company enough. Fast, so pleasant to deal with and very responsive. If you need any kind of cleanup, this is the company to use.”
“I’ve never used a restoration company before but my insurance company recommended them. I called SOS and the entire team was very friendly.”
“We have had water issues in the past that were taken care of by other companies based on our household insurance direction, this time Liberty Mutual had SOS Rescue come to our home due to a slow leaking pipe. This experience was by far the fastest remedy, service and fully professional. I mean they were here in less then an hour and the remedy process was underway and fixed. Plus Connor from SOS, who conducted the assessment and took care of the issue was fabulous! A true solid citizen, smart and very caring and careful. Our worries were lifted immediately, BRAVO!”

Why SOS Rescue Restoration

  • SOS Rescue Restoration is Fully Insured
  • IICRC Certified
  • Workmanship Quality Guarantee
  • Comprehensive and self instituted train and retrain program for employees
  • SOS Rescue Restoration performs background checks on all staff members
  • Instituted project management and quality control systems and processes
  • Dedicated account and project managers for each and every project
  • True 24 emergency response, not just emergency “call” response
  • 2 hour or less onsite response times during emergencies to 95% of service areas
  • Personalized service from initial consultation to project completion follow up
  • Direct insurance billing (we work for you and not the insurance companies during mitigation, national franchises have loyalties to large insurers that may be biased based on the funneling of work)
  • Experience managing state and federal contracts
  • Locally owned and operated (decisions are taken locally and not mandated at some national level with disregard for onsite needs for both property and people, with SOS Rescue Restoration you’re not just a number)
  • Big company resources with local decision making and compassion

Massachusetts Department of Health Contact Details if Required

Contact Details
Phone Number:
(617) 624-6000

Mailing Address:
250 Washington St
Boston, MA 02108

Street Address:
250 Washington St
Boston, MA 02108

Shrewsbury Building Department
100 Maple Ave.
Shrewsbury MA 01545

Throughout the course of your project there is work related to multiple services within your home or business. Many of these services need town approval and permitting to move forward, when you hire SOS Rescue Restoration, you can rest assured that we handle all of the necessary permitting and notifications for you. If you have any pre-project questions you can call the town office below for your location, or call us and we can answer those questions for you.

Don’t Wait To Undertake Your Water Damage Repair and Restoration Project

Water damage restoration can seldom wait. It’s vital that water is removed and all surrounding structural elements are dried and inspected. When you partner with SOS Rescue Restoration you’re getting an experienced and trusted partner that will help with all aspects of the water damage restoration and repair process.

Call us today for a consultation and we’ll help you on your way to repairing & restoring your Shrewsbury MA commercial or residential property.

Commercial Water Damage Repair in Shrewsbury Massachusetts

Water damage repair for commercial properties can quickly become complex projects with many stages, all requiring expert work and attention to detail. Our expert team of repair specialists are standing by to tackle any size water restoration project from multi-family dwellings to multi-story office buildings to restaurants, hotels and shopping malls. You can count on us to get the job done as quickly as possible while also maintaining a high quality of work to restore your commercial building and get your business back on track.

Residential Water Damage Repair

Water damage to your home effects your biggest investment and disrupts your life. At SOS Rescue Restoration we’re always ready to respond, assess, clean, repair and restore your property to its original state. Our skilled team has years of experience and the industry certifications to backup our services, and when you work with us you can rest assured the project will be done right, and on time. We’ll even work with your insurance to make sure your home is put back to the way it was. Call today for more information!

Storm Damage Repair in Shrewsbury Massachusetts

Storms can sometimes strike quickly and violently and often leave flooding and damage in their wake. Quick water damage repair can be required to fix your property before mold and structural damage occur. At SOS Rescue Restoration we can solve your storm damage problem from start to finish including emergency board up, water extraction, water cleanup, dryout, and finally restoration of the property to its original condition.

“We have had water issues in the past that were taken care of by other companies based on our household insurance direction, this time Liberty Mutual had SOS Rescue come to our home due to a slow leaking pipe. This experience was by far the fastest remedy, service and fully professional. I mean they were here in less then an hour and the remedy process was underway and fixed. Plus Connor from SOS, who conducted the assessment and took care of the issue was fabulous! A true solid citizen, smart and very caring and careful. Our worries were lifted immediately, BRAVO!”

Don’t Wait To Undertake Your Water Damage Repair Project

In the face of water damage, procrastination can be a costly mistake. Time is the enemy when it comes to water-related issues, as the damage can escalate rapidly, leading to more extensive and expensive repairs. By taking swift and decisive action to undertake your water damage repair project, you not only protect the structural integrity of your property but also ensure the health and safety of its occupants. Remember, delaying the inevitable can only exacerbate the situation. So, don’t wait—act promptly to address water damage and secure a safer, more resilient future for your home or business. Your immediate action today can save you from enduring far greater challenges tomorrow.

We Also Provide Commercial Damage Restoration Services

Commercial water damage repair, fire damage restoration, mold removal, smoke damage repair, cleanup and removal services for businesses, schools, non-profits and government agencies

Hotels

Restaurants

Resorts

Schools

Office Buildings

Retail Stores

Nursing Homes

Municipal, State, Federal Buildings

Apartment Complexes

Condominiums

Industrial Manufacturing

Churches

Trust Your Home to the Best in the Business

When you have a restoration emergency in your home, it can be a stressful time. Adding to this anxiety is the thought of having strangers in and out to complete the work. SOS Rescue Restoration cares about our reputation and our customers, and for this reason, has partnered with The Seal.

Our relationship with The Seal allows us to complete 3rd party-verified employee background screening and identification services. You’ll never have to question the integrity of the technicians working in your home, because we have already verified their licensing, insurance, and criminal background.

Why SOS Rescue Restoration?

24/7 Emergency Services Available

24/7 emergency response for disaster events including water damage, fire damage, sewage cleanup, and more. When tragedy strikes, count on us for certified fire and water damage repair and restoration.

Direct Insurance Billing

SOS Rescue Restoration will help you understand what you are entitled to under your policy coverage and submit all invoices directly to your insurance company for payment so you don’t have to deal with one more thing during trying times

Understanding Damage Restoration Services

Sometimes it’s confusing trying to understand whether you need a cleanup, repair, mitigation, remediaiton or restoration services company in Massachusetts. let us explain some of the services to better help.

Mold Removal and Remediation for Your MA Home Or Business

So which is it? Mold removal or mold remediation, or mold abatement? Often these terms like many in the restoration industry are commonly interchanged when they actually mean different things. Mold removal is the act of removing the mold from the property or area so that the presence of mold no longer exists above normal, natural levels. Mold remediation is the process of creating and implementing a mold abatement plan that will actually address the underlying reason the excessive mold was able to proliferate and become a health risk. Remediation by definition includes the mold removal, and abatement process.

Fire damage restoration and fire damage cleanup are essential processes following a fire incident to restore a property to its pre-fire condition. These processes encompass a series of systematic steps and the involvement of professionals with expertise in fire damage mitigation.

The initial phase of fire damage restoration is the cleanup process. This entails the removal of debris, ash, soot, and any remaining firefighting chemicals from the affected areas. Thorough cleaning is essential not only for aesthetic reasons but also to prevent further damage caused by corrosive residues. Highly specialized equipment, such as HEPA vacuums and chemical sponges, is often used to ensure a deep and effective cleaning process. The cleanup phase also includes assessing and addressing any immediate safety concerns, such as securing the property and shutting off utilities to prevent further damage or accidents.

Once the cleanup is completed, the focus shifts to the restoration phase. Fire damage restoration involves repairing, rebuilding, and restoring the structural and cosmetic elements of the property. This may include replacing damaged roofing, drywall, insulation, electrical systems, and plumbing. Restoration professionals work to ensure that the property not only regains its functionality but also its aesthetic appeal. In some cases, restoration may involve repainting, refinishing, or replacing fixtures and furnishings to bring the property back to its pre-fire condition. Additionally, restoration teams may address issues related to water damage caused by firefighting efforts, as water damage often accompanies fire damage. Overall, fire damage restoration is a comprehensive process aimed at returning the property to a safe and habitable state while minimizing the physical and emotional toll of a fire incident.

Understanding the difference between water damage remediation, water damage repair, and water damage restoration

This one gets a little tricky because the there are some nuances between the term repair and remediation. In a nutshell, the term repair is often used to encompass the cleanup, demo, and restoration phases of a fire damaged property. You can however have a repair that means different things. Is it a get by repair, or is it a full restoration bringing the property back to its pre-loss condition. In general we would say that a fire damage remediation plan includes the cleanup, dryout, demo, and treatment as necessary, so that the restoration of the property back to it’s pre-loss condition can occur. Fire damage repair projects almost always include water damage repair services as well as water and other flame-retardants are used to put the fire out.

Learn More About Our Other Services

MOLD REMOVAL AND REMEDIATION

Providing Residential & Commercial Mold Services

Our services encompass a range of critical tasks, including mold inspection, testing, and remediation. Whether it’s a household seeking a healthier indoor environment or a business aiming to maintain a safe and clean workspace, professionals in this field are equipped to assess the extent of mold problems, implement effective removal strategies, and take preventive measures to ensure long-term mold control, safeguarding the well-being of occupants and preserving property integrity.
 

CLIENT TESTIMONIAL

HONEST BUSINESS PRACTICES

“I’ve never used a restoration company before but my insurance company recommended them. I called SOS and the entire team was very friendly.”

Kerry

HOARDING AND BOARDING

Property Cleanup and Security

Whether you are faced with a hoarding, or a boarding situation, SOS Rescue Restoration can help. Prompt cleanup and boarding services for any situation

CLIENT TESTIMONIAL

EXTREME INTEGRITY

“We had damage in our attic from mice. I called Steve and he returned my call immediately. Quoted me, sent a crew out did the job, all done in less than a week. I can not recommend this company enough. Fast, so pleasant to deal with and very responsive. If you need any kind of cleanup, this is the company to use.”

Fiona

Let SOS Rescue Restoration Help Guide You Through The Complex Process Of Your Insurance Claim Submittal.

We Work With All Insurance