Expert water damage restoration & repair services for commercial and residential properties in Massachusetts , 24/7 response, 1-hour onsite to most areas
Water Damage Restoration
Water damage restoration and repair for your Massachusetts commercial or residential property is best left to professionals due to the complexities of removing water and the water extraction, drying, dehumidifying, disinfecting and removal equipment required to complete the job properly. The expert team at SOS Rescue Restoration has the experience, certifications, and equipment to complete any size restoration and repair project quickly, correctly, and affordably. Our experienced team is dedicated to providing professional and prompt water damage restoration and repair for commercial businesses and homeowners so they can get back to work or back in their home as soon as possible. Give us a call any time and we’ll respond immediately to resolve water damage issues for your property.
This experience was by far the fastest remedy, service and fully professional. I mean they were here in less then an hour and the remedy process was underway and fixed.
Water Damage Restoration & Repair and Working With Your Massachusetts Insurance Providers and Policies
Let SOS Rescue Restoration Help Guide You Through The Complex Process Of Your Insurance Claim Submittal.
SOS Rescue Restoration Can help you navigate the somewhat troublesome process of filing an insurance claim by assisting with direct billing. Additionally, understanding your entitlements within your policy can add some additional confusion, and the professionals at SOS Rescue Restoration can help you understand your policy provisions so you can be brought back to pre-loss condition as quickly, and painlessly as possible.
It’s important to act quickly during, and just after an event. Whether it’s water damage, fire and smoke damage, or any other covered event, the burden of mitigating future damage and loss falls on the shoulders of the policy owner. Not only do you have to file a claim as soon as you know an insured event has occurred, you must take any and all necessary steps to mitigate future damage, failing to do so may have an impact on the amount covered.
Managing your insurance claim whether it is commercial or residential requires patience and knowledge, something most people in crisis mode are in short supply of. Adding to the complexities of properly filing a claim is the emotional stress that many times accompanies an emergency event. SOS Rescue Restoration is positioned to help you navigate this process as well as offer direct billing with reporting to your insurance provider to help streamline the insurance claim filing and settlement process as quickly and as painlessly as possible.

Expert Water Damage Restoration by a Certified Team Experienced in Managing Massachusetts Water Damage Incidents
Water damage restoration in Massachusetts goes beyond mere water extraction and dehumidification. In the realm of water damage recovery, particularly in regions where seasonal high humidity poses a challenge, a comprehensive approach is indispensable. This entails a meticulous examination of all surfaces for potential mold growth, continuous evaluation of material moisture levels during and after the drying process, and, importantly, scrutiny of concealed areas, including those hidden from view like beneath subfloors and behind walls covered by sheetrock or paneling.
At SOS Rescue Restoration, we employ advanced testing equipment such as moisture meters and thermal imagers to reveal the unseen. Keep in mind, it’s often the hidden elements that lead to future issues. Relying solely on water extraction and drying visible surfaces falls short. Opting for shortcuts at this stage could result in serious repercussions down the line, including the potential development of harmful mold and mildew growth. Such consequences can be devastating for everyone involved, particularly those who are immunocompromised, prone to allergens, or grappling with chronic illnesses that could worsen due to the presence of these hazardous pathogens.
All Massachusetts Water Damage Restoration Services Include
- Immediate on-site response for emergency water damage restoration
- Formulation of a comprehensive water damage restoration plan
- Implementation of containment measures if deemed necessary
- Removal, drying, cleaning, disinfection, and restoration of all personal items*; provision of on-site or off-site storage as needed
- Thorough extraction of standing water, including water within various flooring materials
- Deployment of dehumidifiers, air handlers, and air movers for efficient circulation and drying
- Addressing any mold and mildew issues uncovered during the water damage restoration process
- Cleaning and disinfecting all affected structural components
- Ongoing testing and retesting of structural and other materials throughout the drying process, including thermal imaging for concealed spaces behind walls, paneling, and flooring
- Management of hazardous materials, such as asbestos, if identified during the water damage restoration process
- Removal of materials unable to be thoroughly dried and presenting health risks due to mold and mildew growth (e.g., carpeting, sheetrock, flooring, studs), subject to insurance/client approval
- Verification of work effectiveness in terms of thorough drying and moisture removal
- Restoration of the property to its pre-loss condition
- Compilation of necessary water damage restoration documentation for potential insurance claims
- Final walkthrough with the customer and insurance company following water damage restoration”
Our Client Testimonials
Why SOS Rescue Restoration
- SOS Rescue Restoration is Fully Insured
- IICRC Certified
- Workmanship Quality Guarantee
- Comprehensive and self instituted train and retrain program for employees
- SOS Rescue Restoration performs background checks on all staff members
- Instituted project management and quality control systems and processes
- Dedicated account and project managers for each and every project
- True 24 emergency response, not just emergency “call” response
- 2 hour or less onsite response times during emergencies to 95% of service areas
- Personalized service from initial consultation to project completion follow up
- Direct insurance billing (we work for you and not the insurance companies during mitigation, national franchises have loyalties to large insurers that may be biased based on the funneling of work)
- Experience managing state and federal contracts
- Locally owned and operated (decisions are taken locally and not mandated at some national level with disregard for onsite needs for both property and people, with SOS Rescue Restoration you’re not just a number)
- Big company resources with local decision making and compassion
Throughout the course of your project there is work related to multiple services within your home or business. Many of these services need town approval and permitting to move forward, when you hire SOS Rescue Restoration, you can rest assured that we handle all of the necessary permitting and notifications for you. If you have any pre-project questions you can call the town office below for your location, or call us and we can answer those questions for you.
Don’t Wait To Undertake Your Water Damage Repair and Restoration Project
Water damage restoration can seldom wait. It’s vital that water is removed and all surrounding structural elements are dried and inspected. When you partner with SOS Rescue Restoration you’re getting an experienced and trusted partner that will help with all aspects of the water damage restoration and repair process.
Call us today for a consultation and we’ll help you on your way to repairing & restoring your MA commercial or residential property.
“I would highly recommend SOS for any water damage needs. My husband called them and they came out to our home in the middle of the night.”