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Water Damage Restoration

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Expert Water Damage Restoration Services: Restoring Your Space

Your Premier Choice for Comprehensive Water Damage Restoration Services in New Hampshire and Massachusetts

Professional Water Damage Repair from the Massachusetts Area’s Most Trusted Water Damage Repair Company and Contractors, SOS Rescue Restoration

We have you covered for both residential and commercial disaster emergencies 24/7, 365 days a year! Call now and rest easy knowing the situation is well at hand.

Need Help? We have you covered! Contact Us Now!

Expert water damage restoration & repair services for commercial and residential properties in Massachusetts , 24/7 response, 1-hour onsite to most areas

Water Damage Restoration

Water damage restoration and repair for your Massachusetts commercial or residential property is best left to professionals due to the complexities of removing water and the water extraction, drying, dehumidifying, disinfecting and removal equipment required to complete the job properly. The expert team at SOS Rescue Restoration has the experience, certifications, and equipment to complete any size restoration and repair project quickly, correctly, and affordably. Our experienced team is dedicated to providing professional and prompt water damage restoration and repair for commercial businesses and homeowners so they can get back to work or back in their home as soon as possible. Give us a call any time and we’ll respond immediately to resolve water damage issues for your property.

This experience was by far the fastest remedy, service and fully professional. I mean they were here in less then an hour and the remedy process was underway and fixed.

Water Damage Restoration & Repair and Working With Your Massachusetts Insurance Providers and Policies

Let SOS Rescue Restoration Help Guide You Through The Complex Process Of Your Insurance Claim Submittal.

SOS Rescue Restoration Can help you navigate the somewhat troublesome process of filing an insurance claim by assisting with direct billing. Additionally, understanding your entitlements within your policy can add some additional confusion, and the professionals at SOS Rescue Restoration can help you understand your policy provisions so you can be brought back to pre-loss condition as quickly, and painlessly as possible.

It’s important to act quickly during, and just after an event. Whether it’s water damage, fire and smoke damage, or any other covered event, the burden of mitigating future damage and loss falls on the shoulders of the policy owner. Not only do you have to file a claim as soon as you know an insured event has occurred, you must take any and all necessary steps to mitigate future damage, failing to do so may have an impact on the amount covered.

Managing your insurance claim whether it is commercial or residential requires patience and knowledge, something most people in crisis mode are in short supply of. Adding to the complexities of properly filing a claim is the emotional stress that many times accompanies an emergency event. SOS Rescue Restoration is positioned to help you navigate this process as well as offer direct billing with reporting to your insurance provider to help streamline the insurance claim filing and settlement process as quickly and as painlessly as possible.

Expert Water Damage Restoration by a Certified Team Experienced in Managing Massachusetts Water Damage Incidents

Water damage restoration in Massachusetts goes beyond mere water extraction and dehumidification. In the realm of water damage recovery, particularly in regions where seasonal high humidity poses a challenge, a comprehensive approach is indispensable. This entails a meticulous examination of all surfaces for potential mold growth, continuous evaluation of material moisture levels during and after the drying process, and, importantly, scrutiny of concealed areas, including those hidden from view like beneath subfloors and behind walls covered by sheetrock or paneling.

At SOS Rescue Restoration, we employ advanced testing equipment such as moisture meters and thermal imagers to reveal the unseen. Keep in mind, it’s often the hidden elements that lead to future issues. Relying solely on water extraction and drying visible surfaces falls short. Opting for shortcuts at this stage could result in serious repercussions down the line, including the potential development of harmful mold and mildew growth. Such consequences can be devastating for everyone involved, particularly those who are immunocompromised, prone to allergens, or grappling with chronic illnesses that could worsen due to the presence of these hazardous pathogens.

All Massachusetts Water Damage Restoration Services Include

  • Immediate on-site response for emergency water damage restoration
  • Formulation of a comprehensive water damage restoration plan
  • Implementation of containment measures if deemed necessary
  • Removal, drying, cleaning, disinfection, and restoration of all personal items*; provision of on-site or off-site storage as needed
  • Thorough extraction of standing water, including water within various flooring materials
  • Deployment of dehumidifiers, air handlers, and air movers for efficient circulation and drying
  • Addressing any mold and mildew issues uncovered during the water damage restoration process
  • Cleaning and disinfecting all affected structural components
  • Ongoing testing and retesting of structural and other materials throughout the drying process, including thermal imaging for concealed spaces behind walls, paneling, and flooring
  • Management of hazardous materials, such as asbestos, if identified during the water damage restoration process
  • Removal of materials unable to be thoroughly dried and presenting health risks due to mold and mildew growth (e.g., carpeting, sheetrock, flooring, studs), subject to insurance/client approval
  • Verification of work effectiveness in terms of thorough drying and moisture removal
  • Restoration of the property to its pre-loss condition
  • Compilation of necessary water damage restoration documentation for potential insurance claims
  • Final walkthrough with the customer and insurance company following water damage restoration”

Our Client Testimonials

“We had damage in our attic from mice. I called Steve and he returned my call immediately. Quoted me, sent a crew out did the job, all done in less than a week. I can not recommend this company enough. Fast, so pleasant to deal with and very responsive. If you need any kind of cleanup, this is the company to use.”
“I’ve never used a restoration company before but my insurance company recommended them. I called SOS and the entire team was very friendly.”
“We have had water issues in the past that were taken care of by other companies based on our household insurance direction, this time Liberty Mutual had SOS Rescue come to our home due to a slow leaking pipe. This experience was by far the fastest remedy, service and fully professional. I mean they were here in less then an hour and the remedy process was underway and fixed. Plus Connor from SOS, who conducted the assessment and took care of the issue was fabulous! A true solid citizen, smart and very caring and careful. Our worries were lifted immediately, BRAVO!”

Why SOS Rescue Restoration

  • SOS Rescue Restoration is Fully Insured
  • IICRC Certified
  • Workmanship Quality Guarantee
  • Comprehensive and self instituted train and retrain program for employees
  • SOS Rescue Restoration performs background checks on all staff members
  • Instituted project management and quality control systems and processes
  • Dedicated account and project managers for each and every project
  • True 24 emergency response, not just emergency “call” response
  • 2 hour or less onsite response times during emergencies to 95% of service areas
  • Personalized service from initial consultation to project completion follow up
  • Direct insurance billing (we work for you and not the insurance companies during mitigation, national franchises have loyalties to large insurers that may be biased based on the funneling of work)
  • Experience managing state and federal contracts
  • Locally owned and operated (decisions are taken locally and not mandated at some national level with disregard for onsite needs for both property and people, with SOS Rescue Restoration you’re not just a number)
  • Big company resources with local decision making and compassion

Throughout the course of your project there is work related to multiple services within your home or business. Many of these services need town approval and permitting to move forward, when you hire SOS Rescue Restoration, you can rest assured that we handle all of the necessary permitting and notifications for you. If you have any pre-project questions you can call the town office below for your location, or call us and we can answer those questions for you.

Don’t Wait To Undertake Your Water Damage Repair and Restoration Project

Water damage restoration can seldom wait. It’s vital that water is removed and all surrounding structural elements are dried and inspected. When you partner with SOS Rescue Restoration you’re getting an experienced and trusted partner that will help with all aspects of the water damage restoration and repair process.

Call us today for a consultation and we’ll help you on your way to repairing & restoring your MA commercial or residential property.

“I would highly recommend SOS for any water damage needs. My husband called them and they came out to our home in the middle of the night.”

Swift Water Damage Restoration Services for Your Massachusetts Residence or Commercial Property – Trust in Our Expert Team at SOS Rescue Restoration for Effective Recovery with a Single Call

Take swift action to address water damage and initiate restoration to effectively minimize and control the impact on both property and individuals. When dealing with water damage and severe category 3 black water intrusions, timing plays a crucial role. Even a matter of hours can significantly influence the outcome, as it directly affects the prevention of harmful bacterial, mold, and mildew growth. If these conditions are left unattended for as little as 12-24 hours, they can pose potential long-term hazards, especially for those who are already immunocompromised, have allergies, or suffer from asthma. This situation could be the trigger that pushes them into a cascading scenario of compromised health. Prioritize safety – reach out to us today!

We Also Provide Commercial Damage Restoration Services

Commercial water damage repair, fire damage restoration, mold removal, smoke damage repair, cleanup and removal services for businesses, schools, non-profits and government agencies

Hotels

Restaurants

Resorts

Schools

Office Buildings

Retail Stores

Nursing Homes

Municipal, State, Federal Buildings

Apartment Complexes

Condominiums

Industrial Manufacturing

Churches

Trust Your Home to the Best in the Business

When you have a restoration emergency in your home, it can be a stressful time. Adding to this anxiety is the thought of having strangers in and out to complete the work. SOS Rescue Restoration cares about our reputation and our customers, and for this reason, has partnered with The Seal.

Our relationship with The Seal allows us to complete 3rd party-verified employee background screening and identification services. You’ll never have to question the integrity of the technicians working in your home, because we have already verified their licensing, insurance, and criminal background.

Why SOS Rescue Restoration?

24/7 Emergency Services Available

24/7 emergency response for disaster events including water damage, fire damage, sewage cleanup, and more. When tragedy strikes, count on us for certified fire and water damage repair and restoration.

Direct Insurance Billing

SOS Rescue Restoration will help you understand what you are entitled to under your policy coverage and submit all invoices directly to your insurance company for payment so you don’t have to deal with one more thing during trying times

Understanding Damage Restoration Services

Sometimes it’s confusing trying to understand whether you need a cleanup, repair, mitigation, remediaiton or restoration services company in Massachusetts. let us explain some of the services to better help.

Mold Removal and Remediation for Your MA Home Or Business

So which is it? Mold removal or mold remediation, or mold abatement? Often these terms like many in the restoration industry are commonly interchanged when they actually mean different things. Mold removal is the act of removing the mold from the property or area so that the presence of mold no longer exists above normal, natural levels. Mold remediation is the process of creating and implementing a mold abatement plan that will actually address the underlying reason the excessive mold was able to proliferate and become a health risk. Remediation by definition includes the mold removal, and abatement process.

Fire damage restoration and fire damage cleanup are essential processes following a fire incident to restore a property to its pre-fire condition. These processes encompass a series of systematic steps and the involvement of professionals with expertise in fire damage mitigation.

The initial phase of fire damage restoration is the cleanup process. This entails the removal of debris, ash, soot, and any remaining firefighting chemicals from the affected areas. Thorough cleaning is essential not only for aesthetic reasons but also to prevent further damage caused by corrosive residues. Highly specialized equipment, such as HEPA vacuums and chemical sponges, is often used to ensure a deep and effective cleaning process. The cleanup phase also includes assessing and addressing any immediate safety concerns, such as securing the property and shutting off utilities to prevent further damage or accidents.

Once the cleanup is completed, the focus shifts to the restoration phase. Fire damage restoration involves repairing, rebuilding, and restoring the structural and cosmetic elements of the property. This may include replacing damaged roofing, drywall, insulation, electrical systems, and plumbing. Restoration professionals work to ensure that the property not only regains its functionality but also its aesthetic appeal. In some cases, restoration may involve repainting, refinishing, or replacing fixtures and furnishings to bring the property back to its pre-fire condition. Additionally, restoration teams may address issues related to water damage caused by firefighting efforts, as water damage often accompanies fire damage. Overall, fire damage restoration is a comprehensive process aimed at returning the property to a safe and habitable state while minimizing the physical and emotional toll of a fire incident.

Understanding the difference between water damage remediation, water damage repair, and water damage restoration

This one gets a little tricky because the there are some nuances between the term repair and remediation. In a nutshell, the term repair is often used to encompass the cleanup, demo, and restoration phases of a fire damaged property. You can however have a repair that means different things. Is it a get by repair, or is it a full restoration bringing the property back to its pre-loss condition. In general we would say that a fire damage remediation plan includes the cleanup, dryout, demo, and treatment as necessary, so that the restoration of the property back to it’s pre-loss condition can occur. Fire damage repair projects almost always include water damage repair services as well as water and other flame-retardants are used to put the fire out.

Learn More About Our Other Services

MOLD REMOVAL AND REMEDIATION

Providing Residential & Commercial Mold Services

Our services encompass a range of critical tasks, including mold inspection, testing, and remediation. Whether it’s a household seeking a healthier indoor environment or a business aiming to maintain a safe and clean workspace, professionals in this field are equipped to assess the extent of mold problems, implement effective removal strategies, and take preventive measures to ensure long-term mold control, safeguarding the well-being of occupants and preserving property integrity.
 

CLIENT TESTIMONIAL

HONEST BUSINESS PRACTICES

“I’ve never used a restoration company before but my insurance company recommended them. I called SOS and the entire team was very friendly.”

Kerry

HOARDING AND BOARDING

Property Cleanup and Security

Whether you are faced with a hoarding, or a boarding situation, SOS Rescue Restoration can help. Prompt cleanup and boarding services for any situation

CLIENT TESTIMONIAL

EXTREME INTEGRITY

“We had damage in our attic from mice. I called Steve and he returned my call immediately. Quoted me, sent a crew out did the job, all done in less than a week. I can not recommend this company enough. Fast, so pleasant to deal with and very responsive. If you need any kind of cleanup, this is the company to use.”

Fiona

Let SOS Rescue Restoration Help Guide You Through The Complex Process Of Your Insurance Claim Submittal.

We Work With All Insurance